The ideal candidate is an avid learner with a hunger for knowledge and driven by curiosity. They have a passion for efficient systems and thoughtful design. This individual should be comfortable conducting information gathering across all areas of the organization and should have the ability to synthesize that information into clear business process documentation. This role requires prior experience with both Coupa and NetSuite administration, a basic understanding of financial accounting, and a firm understanding of data fundamentals.

Responsibilities

• Administration of Coupa, NetSuite, and other financial applications.
• Provide Tier-1 support for end-user service request tickets while enforcing process controls.
• Serve as a SME project resource on multiple initiatives across various teams (implementation projects, integration’s, system enhancements, data stewardship, etc.).
• Conduct end-user training and update knowledge base articles.
• Act as a liaison between Finance, Technology, Data, and other cross-functional teams.
• Assist in project management with third-party vendors and consulting teams.
• Coordinate scheduling and communications for system upgrades and deployments.
• Identify process efficiency’s and make recommendations on process improvements.
• Document policies, procedures, and training materials.

Qualifications

• 6+ years of experience in a related field
• Experience working with both NetSuite and Coupa software is required
• Additional relevant experience with NetSuite administration is highly preferred
• Experience with at least one large-scale implementation project
• Strong communicator across audiences of various size and levels of the organization
• Comfortable with constructive conflict and outcome-focused debate
• Demonstrated ability to troubleshoot and resolve ad hoc requests
• Accounting/finance related experience preferred
• Experience supporting integration’s is a plus
• Experience with JavaScript/SuiteScript is a plus
• Understanding of Accounting and Security controls
• Experience with M&A activities (process adaptation, data migration, etc.) is preferred but not required