Key Responsibilities:
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System Administration:
- Manage and maintain the NetSuite ERP system, ensuring its optimal performance and availability.
- Perform regular system updates, upgrades, and configurations.
- Monitor system performance, troubleshoot issues, and implement necessary fixes.
- Manage user accounts, roles, and permissions.
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Customization and Configuration:
- Customize NetSuite fields, records, forms, workflows, and scripts to meet business requirements.
- Develop and maintain dashboards, reports, and saved searches.
- Implement and manage NetSuite integrations with other business systems.
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Support and Training:
- Provide day-to-day support to NetSuite users, resolving system issues and providing technical assistance.
- Conduct training sessions for new users and ongoing training for existing users.
- Develop and maintain user guides, documentation, and training materials.
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Process Improvement:
- Identify opportunities for system and process improvements to enhance business operations.
- Collaborate with business stakeholders to gather requirements and implement solutions.
- Lead and participate in projects related to system enhancements and new functionalities.
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Compliance and Security:
- Ensure compliance with company policies and industry regulations.
- Implement and maintain system security best practices.
- Conduct regular audits to ensure data integrity and security.
