Key Responsibilities:
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System Administration:
- Manage and maintain the NetSuite ERP system, ensuring its stability, security, and performance.
- Perform regular system audits and maintain system documentation.
- Implement and manage system integrations with other business applications.
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User Support and Training:
- Provide technical support and troubleshooting for NetSuite ERP users.
- Develop and deliver training programs for end-users to ensure effective system use.
- Create and maintain user accounts, roles, and permissions.
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Configuration and Customization:
- Configure and customize NetSuite ERP to meet the organization’s needs.
- Develop and implement workflows, saved searches, and reports.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
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Data Management:
- Ensure data integrity and accuracy within the NetSuite ERP system.
- Perform regular data backups and recovery operations.
- Manage data migrations and imports/exports.
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System Upgrades and Enhancements:
- Stay current with NetSuite updates and releases, assessing their impact on the organization.
- Plan and execute system upgrades, enhancements, and new implementations.
- Work with NetSuite support and other vendors as needed.