Key Responsibilities:
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NetSuite Customization & Development:
- Design, develop, and implement customizations, scripts (SuiteScript), workflows, and integrations in NetSuite to support business functions such as financials, inventory, and sales operations.
- Optimize existing configurations and workflows to enhance system efficiency and user experience.
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Inventory & Supply Chain Support:
- Support the design and customization of inventory management processes, ensuring accurate inventory tracking, demand forecasting, and order management.
- Develop real-time dashboards, reports, and KPI metrics related to inventory control, product movements, and supply chain performance.
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Integration & Automation:
- Build and maintain integrations between NetSuite and other business systems (CRM, e-commerce platforms, third-party logistics systems).
- Develop and implement automated processes to reduce manual tasks and improve operational efficiency across the organization.
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System Maintenance & Troubleshooting:
- Provide ongoing technical support for NetSuite users, diagnosing and resolving issues related to system functionality, data accuracy, and performance.
- Ensure system performance and stability through regular updates, patch management, and debugging.
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Collaboration & Documentation:
- Work closely with internal teams (finance, sales, inventory, operations) to gather requirements and translate them into technical specifications.
- Document development processes, solutions, and user guides to ensure smooth knowledge transfer and system sustainability.