Key Responsibilities:
- System Administration: Serve as the primary administrator for the NetSuite platform, ensuring system reliability, performance, and data integrity.
- Process Optimization: Analyze business processes across departments (finance, operations, supply chain, etc.) and implement NetSuite enhancements to improve efficiency and scalability.
- Customizations and Enhancements: Collaborate with stakeholders to define system requirements and manage the implementation of new modules, workflows, reports, and integrations.
- User Training and Support: Provide training, technical support, and guidance to NetSuite users, ensuring a high level of system adoption and proficiency.
- Continuous Improvement: Stay updated on NetSuite features and best practices, recommending and implementing solutions to maximize ROI.
- Vendor Management: Coordinate with NetSuite support and third-party consultants to troubleshoot issues, manage upgrades, and execute advanced customizations.
- Data Governance: Develop and enforce policies for data accuracy, security, and compliance.
- Reporting and Analysis: Build and maintain dashboards, KPIs, and reports to provide actionable insights to leadership.