System Leadership & Management:

• Serve as the primary owner and administrator of NetSuite ERP, ensuring system stability, performance, and optimization.

• Oversee the integration and management of Salesforce CRM, ensuring alignment with organizational goals.

• Drive the implementation of best practices for system usage, data integrity, and reporting across all platforms.

• Collaborate with cross-functional teams (Finance, Sales, Operations) to identify system needs, gaps, and opportunities for automation.

Project Management:

• Lead system enhancement initiatives, including upgrades, customizations, and integrations with other business tools.

• Manage project timelines, budgets, and resources to ensure successful delivery of system initiatives.

• Develop and execute a long-term systems roadmap to support company growth and scalability.

Team Collaboration & Training:

• Partner with IT, Finance, Operations, and Sales leadership to align system functionality with business objectives.

• Provide training and support to end-users, ensuring system adoption and proficiency.

• Act as a liaison between technical teams, vendors, and business stakeholders to ensure effective communication and outcomes.

Data & Reporting:

• Oversee the creation of dashboards, reports, and analytics to provide actionable insights for decision-making.

• Ensure data accuracy, consistency, and security across systems.

• Implement tools and processes for improved system performance monitoring and reporting.