Key Responsibilities
ERP Implementation Leadership
- Lead the end-to-end NetSuite ERP implementation, including requirements gathering, process mapping, solution design, data migration, testing, and go-live execution.
- Collaborate with stakeholders across finance, operations, supply chain, and IT to ensure the ERP system supports business needs.
- Serve as the primary point of contact for external implementation partners, ensuring project timelines and deliverables are met.
Post-Implementation Optimization
- Oversee the continuous improvement and customization of the NetSuite platform to meet evolving business requirements.
- Ensure system scalability, performance, and usability to support organizational growth.
- Establish governance and best practices for ERP usage and data integrity.
Business Systems Strategy
- Develop and execute a roadmap for financial and business systems, aligning technology investments with business priorities.
- Identify opportunities to integrate and streamline other business systems (e.g., CRM, WMS, EDI) with NetSuite.
- Lead the evaluation and implementation of additional tools and technologies as needed.
Team Leadership
- Build and manage a high-performing team responsible for ERP administration, development, and support.
- Mentor and guide team members, fostering a culture of innovation and collaboration.
- Partner with business leaders to understand and address pain points through system enhancements and process improvements.
Stakeholder Collaboration
- Act as a strategic advisor to senior leadership, providing insights and recommendations based on system capabilities and data analytics.
- Facilitate training and change management initiatives to ensure effective adoption of ERP and related systems.